Job Description

Title : Legal Assistant (HYBRID)
Location: Nashville, Tennessee 37243
Duration: 11 Months
Shift hours : M-F , 8.00 AM TO 4.30 PM

Candidate must be local to middle TN and able to commute to Nashville, TN for Day One onboarding and a minimum of 1-3 days per month.

Each assignment is expected to work no more than the standard hours of 7.5 hrs per day / max 37.5 hrs per week.
All positions have a combination of work from home and work in the office, which varies by position, department, and business need. Applicants may review the specific expectations during the review process.
Training is extensive, up to 6 wks prescheduled, virtual / in-office (by supervisor request), must attend everyday to build proficiency.
Ideal applicants should meet the below requirements:

• Paralegal studies/ Legal experience a plus!
• Customer Service experience (Call Center experience)
• Proficiency in Microsoft Office products, including building / updating / maintaining spreadsheets / documents, and utilizing Outlook for communications
• Ability to work efficiently / effectively in multiple data bases to extract information
• Timely management of casework, including proper documentation and case resolution
• Ability to research / review case information and document findings accurately
• Professional outreach to internal / external customers (remaining professional at all times)
• Strong verbal and written communication skills, with the ability to send clear, concise emails, to include responding timely
• Agility to professionally pivot work demands / tasks to support business unit
• Organization and attention to detail
• Utilize good time management, note-taking, email organization and distribution skills
• Efficiently and effectively process and index documents
• Attend workgroup meetings and participate in discussions
• Maintain confidentiality and security of documents
• Assist leadership team as necessary

Job Type: Contract

Salary: $17.00 - $19.00 per hour

Experience level:

• 1 year
• 2 years
• Under 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Nashville, TN 37214: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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