Corona Nissan - Front Desk Receptionist - Corona, CA Job at Surf City Nissan, Corona, CA 92882

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Job Description

Corona Nissan is looking for a Full-Time Receptionist to work morning shifts during the week. You are the first face our guests see when they walk in our front doors. We are looking for a friendly, helpful, and dependable new employee to add to our team. As a Receptionist, we provide exceptional customer service for all walk-ins on the showroom floor and all calls we receive over the phone. It is our duty to answer all inbound calls in a professional customer-friendly manner and transfer all calls to the correct party or department in a timely manner. We are the first person our guests speak with, and we play a big role in transitioning our guests to our Sales team or other departments. This is an entry-level position that is part-time with the ability to learn more.

Answers all calls in accordance with company policies, using the company approved greeting in a friendly and professional manner

  • Responds quickly and accurately to incoming telephone calls by transferring to the correct party
  • Greets and directs guests to the correct individual and notifies the appropriate person that their guest has arrived
  • Answers basic customer inquiries and refers more complex inquires to the appropriate person
  • Gain knowledge of services other departments offer to assist our guests
  • Must have great customer service skills and capabilities to work with our guests and team members
  • Time management, communication, and multitasking skills are a must
  • Ability to work closely with Management team, Sales team, Service team, and Accounting office

Job Types: Full-time available


Schedule:

  • Holidays
  • Monday to Friday
  • Weekends

Experience:

  • customer service: 1 year (preferred)
  • Receptionist: 1 year (preferred)

Work Location:

  • Corona, CA

Administrative Duties:

  • Sorting and sending mail
  • Answering and routing phone calls
  • Other duties as assigned

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