Summary:

Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America. Our Jacksonville, FL branch has an opening on our Customer Service team, and we are searching for a customer focused office professional that enjoys being a key part of a small but dynamic team.

In this role, you are the liaison to our customers and responsible for delivering a world-class experience. While this is a multifaceted position, the overall broad objective is to provide assistance and support to Metal Sales internal and external customers resulting in complete customer satisfaction and increased sales.

This is a permanent full-time position with a comprehensive benefits package. Starting pay ranges from $18 to $20, depending on experience.

Let us tell you about the responsibilities and expectations of this role to ensure we are the right fit for each other.

You’ll be responsible for (but not limited to):

• Partnering with our customers, mainly in Florida, and coordinating all requests for information, promotional material, or products.
• Accurately and promptly entering orders so our production team can create a quality product matching the customer's specifications.
• Handling all aspects of customer care such as problem resolution, relationship management, and proper invoicing.
• Being a partner to our sales team in the field.

Job Requirements: