Company Overview In 1980, Homewatch CareGivers established its mission to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. By delivering high-quality caregiver services, Homewatch CareGivers helps improve the quality of life for those in our communities as well as provide meaningful employment opportunities. We offer employees a strong family-oriented culture and professional, accredited training that addresses relevant health and wellness issues. Homewatch CareGivers welcomes individuals into our family who are eager to continually learn in order to best serve customers’ evolving needs, and who demonstrate the passion for connecting people to the quality services they deserve. For more information about the company and our services, please visit our website: https://www.homewatchcaregivers.com/northeast-garland Role: The Office Manager is a qualified person appointed by the Governing Body/Owner to coordinate the activities and documentation of the agency. Scope of Position: Reports to the Owner/Administrator Knowledge, Skills, and Abilities RequiredThe appointed Office Manager for the agency must meet the following qualifications:1. Must have strong organizational skills2. Software experience with Word, Excel and other applications3. Team leadership skills for assisting with staff4. Must be highly motivated and a team player5. Must be able to communicate clearly and effectively over the phone6. Must have a patient personality7. Office and clerical skills 8. Ability to identify and solve problems in a timely manner9. Ability to respond promptly to client and family needs 10. Needs to be dependable11. Must display a professional demeanor12. Must have the ability and desire to learn new things and skills.13. Must pass all background screening with satisfactory results. Major Responsibilities The Office Manager manages client and caregiver files, required documents and is responsible for:1. Manage incoming communications (telephone, email, mail, etc…)2. Transfer phones at end of the day to on call staff3. Support and participate in the hiring process of new Caregivers4. Complete reference checks on potential new hires5. Caregiver management activities including caregiver log sheets and time sheet collection and recording6. Maintain and manage Caregiver files to include tracking expiration items7. Office and clerical activities as directed8. Data entry into computer programs used in office9. Support activities for marketing as directed10. Support and assist office staff as needed11. Recruitment of Caregivers through employment ads, job fairs, and other means in order to create a pipeline of qualified applicants12. Follow up with qualified applicants and schedule in person interviews13. Perform pre-employment checks14. Perform Caregiver lead nurturing15. Lead orientation and onboarding of newly hired Caregivers16. Inside sales to include intake calls, lead nurturing, intake lead tracking17. Client care coordination18. Client book and client file management19. Caregiver introduction to client20. Scheduling to include client/caregiver matching and overtime management21. Any other duty requested to maintain the operations of the business including caregiving duties Physical Qualifications:1. Able to work an average of 40 hours per week2. Able to bend, climb, stoop, and stand an average of 5 hours per day3. Able to lift 20-30 pounds4. Able to use tools necessary for job5. Able to communicate effectively

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.