Coordinates and supervises the daily and weekly activities that occur within assigned area of the location/operation; provides leadership, motivation, training, and development of workforce; executes against customer/site requirements; participates in continuous improvement activities as part of the site management team and ensures company policies are followed and site develops positive work culture

Managing & Rewarding Performance: set clear performance expectations (Passport, Performance Management Process); provide regular feedback and reviews; resolve team conflicts; encourage a positive and safe environment, use coaching and corrective action for underperformance; understand and use voluntary/involuntary termination processes.

Training & Development: understand and coach others on processes, tools and standards (SOP’s); ensure training requirements are met; identify and address skill gaps; discuss career interests.

Communicate & Engagement: communicate site, company, and other pertinent information to team (pre shift, one on one, etc.); share customer and Exel information on regular basis

Operations Supervisor

Looking for a typical 9-to-5 job with a boss who’ll tell you exactly what to do?Keep looking.This job isn’t for you.If you need to succeed, you’re driven to achieve, and you have what it takes to tackle whatever challenges the day brings… we want you on our team.

DHL Supply Chain is a world-class company, and we’re looking for world-class people.People who aren’t afraid to work hard – in fact, people who want to work hard.

We deliver unparalleled excellence to our customers, and our Operations Supervisors are the first line of leadership in delivering that excellence.Can you envision yourself serving as the frontline connection between business success and employee engagement?Do you have the skill set to ensure optimum levels of productivity while maintaining a safe work environment for all associates?If so, keep reading

Job Description

In this Operations Supervisor role:

• You’ll work hard, and it’ll be worth it.
• You’ll lead, develop, and work alongside people from all walks of life, and you’ll learn from every interaction.
• You’ll develop solutions to customer challenges; you’ll learn to think on your feet.
• You’ll receive guidance but not heavy-handed micro-management from your manager.
• You’ll be relied upon – and trusted – to initiate process improvements that enhance your team’s output and satisfaction.
• You’ll grow as much as you want to grow – with on-the-job experience and the boatload of learning opportunities DHL Supply Chain offers.
• You’ll love it.

Required Education and Experience

• Bachelor’s degree or equivalent experience, preferred
• 0-3 years operations experience in a lead/supervisor/management role, required
• 1-2 years logistics industry experience preferred
• Staff management, workload planning, objective setting and organizational skills, required
• Excellent communication skills, fluent in English, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.