Job Description
Department: Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
Serve as the customer proxy and responsible for working with Product Management and other stakeholders, including other Product Owners and other Teams to define and prioritize the Team Backlog so that the solution effectively addresses program priorities while maintaining technical integrity. Attend product management meetings, planning, and backlog/vision refinement sessions. Part of the Product Team who attends all the events.
Additional details:
This role is offered as a remote workplace position, which may require travel for trainings , meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Prepare backlog for PI Planning and decide which work items become part of the team backlog
Serve as the customer proxy
Build, refine, prioritize, and maintain the team backlog
Partner in Scrum ceremonies such as iteration planning, iteration reviews, and demos
Help create user stories and define acceptance criteria
Review and accept user stories as complete
Contribute to vision and program Backlog
Meet with stakeholders to ensure features and subsequent stories meet expectations
Drive iteration content by prioritizing user stories
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Ability to make decisions with minimal guidance and oversight
Ability to be organized with strong attention to detail and capable of coordinating multiple viewpoints into a single message
Ability to understand technical issues
Skilled in analytics and problem solving with a high attention to detail
Ability to anticipate risks, issues and opportunities, and escalate them accordingly
Skilled in presentation, facilitation, communication, and negotiation
Ability to be comfortable and articulate in challenging change management scenarios, knowing when to insert self and when to fade back
Solid knowledge in Agile including the value and principles, and how they are applied in enterprise environments
Education
Required: High School Diploma or GED
Required: Bachelor's Degree or equivalent work experience - BS, Business, Engineering, Computer Science, Information Systems or related field or the equivalent formal training
Experience
Required: Intermediate-level experience, fully functioning broad knowledge in:
Agile and Scrum software development methodologies
Business analysis, project management or software development delivering enterprise products and solutions
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $97,750 per year to $108,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount doesn’t guarantee employment for any particular period of time
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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