JOB SUMMARY

Director Laboratory Region is accountable for planning, directing, and coordinating operations and programs of laboratory services at Baylor Scott and White Health (BSWH), which performs tests for the diagnosis and treatment of illness and disease in BSWH hospitals, clinics, and ambulatory care facilities. Plans and directs programs and activities which may include laboratory practice efficiencies, standardization, quality, productivity, performance standards, patient safety, regulatory compliance, and continuing education. Monitors and ensures that diagnostic tests are performed accurately and efficiently and that quality control protocols are implemented and followed. Develops and implements system-wide approach to managing and evaluating the BSWH clinical laboratories. Develops and establishes policies and procedures related to the laboratory practice and monitors policy implementation, communication, and compliance. Advises BSWH leadership, medical staff, departments, and operations in matters related to BSWH laboratory practice and ensures alignment with overall BSWH business goals. Partners with clinical operations, physician leadership, and nursing leadership to drive improvement in the delivery of laboratory care and overall quality of patient care at BSWH. Identifies and implements best practice programs and processes and ensures compliance with all regulatory areas that impact laboratory services. Directs the laboratory services, helps patient service delivery, educates, and develops laboratory staff, and monitors laboratory work environment for BSWH. Partners closely with physician and senior leadership in the development of growth strategies, achievement of targets, and outcome improvement.

An entity Director translates and implements strategic plans and goals for area of responsibility. Makes final decisions on operational matters and ensures achievement of goals. Recommends policies and organizational changes for area. Plans and executes projects and initiatives that meet annual goals. Plans and directs the operations of a department or area, with responsibility for staffing, processes, budgets, and costs of the unit. Leads and advises subordinate(s) to meet schedules, resolve technical problems, and monitor performance. Has a larger, more complex organization or functional area than a manager. Often has one or more managers or supervisors reporting to the role.

ESSENTIAL FUNCTIONS OF THE ROLE

• Directs laboratory and pathology services of assigned areas of responsibility for BSWH.
• Recommends and implements the strategic and operational plans and priorities for laboratory services, ensuring alignment with BSWH overall business goals.
• Leads daily operations of the laboratory and pathology service areas to ensure smooth and accurate flow of specimen collection processing and accurate testing and result reporting.
• Monitors and approves all purchases of supplies, capital equipment, invoice payments to laboratory services.
• Directs laboratory business practices to ensure efficient and accurate patient and institutional fees and coding.
• Ensures compliance with all applicable accreditation standards and regulatory requirements.
• Facilitates and manage approved laboratory projects and initiatives, including productivity, efficiency, and quality improvement efforts.
• Produces laboratory financial and statistical reporting, including monthly responsibility reports, laboratory charge reports, and revenue reports.
• Leads improvement teams to focused on key areas of laboratory and pathology services, including diagnostic services, medical review, and quality assurance.
• Partners with other laboratory directors to achieve clinical integration, standardization, compliance, and scalability.

KEY SUCCESS FACTORS

• Bachelor's degree in healthcare administration, business, or related field preferred. Master's degree preferred.
• 3+ years of operations experience in laboratory, pathology, healthcare, or related area.
• Experience in a leadership role preferred.
• Detailed knowledge of laboratory operations, with ability to develop laboratory quality management programs.
• Ability to communicate effectively with physicians, clinicians, and leadership.
• Laboratory certification in one of the following preferred: MT, MLS, CHT, CHS, CG, CT, HT, HTL; or ASCP Technologist/Specialist: BB, C, CG, CT, H, M, MB, SBB, SC, SCT, SH, SM, SCYM, SMB.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's
• EXPERIENCE - 3 Years of Experience