Job Description
Department: Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Workforce Analytics Analyst invest s in our Purpose by supporting a Station Director and a portfolio of Stations with workforce planning. This role oversees headcount planning, bid scheduling, budget analysis , and other ad hoc duties to ensure all Stations are properly positioned to operate . The Senior Workforce Analytics Analyst is a strategic thinker and strong communicator who looks forward to making a meaningful impact on Ground Operations at Southwest.
Additional Details:
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences .
Job Summary
Responsible for supporting Southwest Leaders through planning, analysis, and staffing solution development to drive efficiency, productivity, and desired operational performance.
Responsibilities
Work closely with assigned Stations and key Leaders throughout the workforce planning/scheduling process providing information, analysis, and guidance as appropriate
Conduct Operational Staff planning and analysis by facilitating the development of staffing models with defined labor standards that accurately represent Station staffing needs
Conducts operational staff planning and analysis by:
Gathering operating data associated with the results of Southwest's operations
Examining and analyzing data using appropriate methods and tools
Developing and evaluating staffing models to meet operational needs
Preparing and delivering reports/presentations to share results with Southwest Leaders
Provide oversight and guidance on managing headcount and hours, and maintain accountability of a budget of over $1.5 billion
Deliver analysis and solutions that illustrate a clear understanding of the business problem at hand as well as the broader impact across the Operational group and Company
Research Department budget performance, assist in forecasting, and address any concerns to maintain accurate performance views
Collaborate on the development of better methods and tools to support workforce planning and management
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various goods and services
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
Skilled in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using data-oriented programming languages and visualization software
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to produce several ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity)
Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among unrelated events)
Ability to apply general rules to specific problems to produce answers that make sense
Preferred knowledge of analytical tools such as Macros, SQL, and Tableau Education
Required: High School Diploma or GED
Experience
Advanced-level experience, seasoned and specialized knowledge in analytics and operations
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to write for long periods of time
Ability to lift and/or carry up to 10 lbs.
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits
Competitive market salary from $84,350 per year to $93,700 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
Potential for annual ProfitSharing contribution toward retirement -when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount doesn’t guarantee employment for any particular period of time
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***Profit Sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.