Job Description
Company Description
ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.
Job Description
We are seeking a Business Process Process Professional for a direct hire/permanent role. This role can work remotely from anywhere within the U.S.
In this role, you will serve in a lead role capacity for all Business Process Optimization functions (BPO) including project management, business process mapping and review, product backlog management and business intelligence/data governance initiatives.
Essential Functions and Responsibilities
- Implement process or technology improvement opportunities by managing and prioritizing BPO projects including but not limited to:
- collaborate with project sponsors and project teams to define scope
- develop project schedules
- gather business requirements
- establish project team roles and responsibilities
- monitor progress and hold project team accountable for delivery of tasks
- develop and execute project communication plans
- Work with complex and/or cross-functional project teams.
- Manage backlog of projects. Collaborate with business owners and IT to prioritize and develop roadmaps for existing software applications.
- Initiate and perform business process reviews, make recommendations for improvements and/or changes to resolve deficiencies.
- Analyze effectiveness and efficiency of systems and develop strategies for improvement of business processes.
- Identify business problems or management objectives that can be addressed through data analysis and provide guidance for data quality enhancements.
- Independently develop and maintain business intelligence analyses in support of strategic initiatives.
- Provide guidance and instruction to lower-level professionals to build analyses.
- Recommend and assist with implementing data governance solutions.
- Maintain and encourage strong working relationships with business partners, IT stakeholders, consultants and vendors to achieve success on initiatives.
- Collaborate with management, other departments or segments, customers and vendors to streamline internal processes and drive implementation of technology solutions.
- Coach, review and delegate work to lower-level professionals for project completion.
Qualifications
Education
- Bachelor's Degree Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred:
Work Experience
- Experience in business or process analysis, project management, software development lifecycle and change management techniques, including identification of potential process solutions.
- Experience defining and implementing project requirements, testing, training and resolving issues to ensure successful delivery.
- Experience interacting, advising, training, influencing and communicating effectively across multiple levels of the organization.
- Demonstrated experience with project management, process improvement, decision making, communication, and fostering relationships is required.
Nice-to-have:
Experience in master data management, midstream operations, operational reliability, EAM or CMMS applications is preferred.
Knowledge, Skills and Abilities
Conducting meetings, developing and presenting information to individuals and groups.
- Developing solutions to complicated issues using abstract thinking in new or complex situations.
- Managing and prioritizing multiple assignments with competing deadlines.
- Work collaboratively with a wide variety of people, including leaders, peers, customers, vendors and other stakeholders.
Additional Information
This direct hire/permanent role can work remotely from anywhere within the U.S. This role will pay between $84,000- $126,000 per year plus a 10% bonus ($92,400-$138,600 per year total compensation).