GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.
GEHA has one mission: To empower federal workers to be healthy and well.
Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.
We are looking for an innovative and experienced Social Community Manager to join our Marketing team. Our ideal candidate is a creative thinker who is ready to build, manage and maintain active communities across GEHA's social channels. You will execute new ideas quickly to create connections and facilitate conversations that drive growth through engaging content that is optimized per audience. You're a team player who can collaborate cross-functionally to deliver the most successful campaigns that align to business goals. As a brand steward, you create community-building opportunities that extend beyond social to create engagement and discovery within GEHA's greater online and in-person presence in the market.
SKILLS
Responsibilities:
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Develop and manage content strategy and execution across multiple social media platforms including Facebook, Twitter, Instagram, YouTube, and LinkedIn.
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Determine the optimal content strategy mix per channel.
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Create engaging visual content and deliver impeccable writing for social posts including videos, reels, GIFs, graphics and more.
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Will actively listen, monitor, and engage in conversations within our online communities.
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Is a fast learner who can work independently (with senior oversight), and who possesses excellent time management skills with the ability to meet deadlines.
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Is always open to feedback and willing to adjust strategies and techniques to adapt to business goals.
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Possesses excellent presentation skills and attention to detail.
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Stays apprised of emerging media, technology, and community-building best practices to identify best areas for community engagement and can evaluate relevant new channels.
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Collaborate cross-functionally with internal teams to analyze engagement data, identify trends and use data to plan campaign strategies.
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Adhere with all corporate social and brand guidelines in alignment with GEHA legal and HIPAA requirements.
Requirements: education and experience
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Bachelor’s degree in journalism, Communications or Marketing, additional years of qualifying related experience may be considered in lieu of education
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2-4 years of experience as a social media manager
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Deep working knowledge of social media tools such as Hootsuite or Sprout Social
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Excellent verbal and written communication and problem-solving skills
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Working knowledge of AP style guidelines and ability to follow brand guidelines.
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Ability to establish strong collaborative relationships and work with others in a cooperative and effective manner.
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Strong project management skills with ability to execute work with speed, accuracy and efficiency.
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Working knowledge of Adobe Creative Suite
Preferred:
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Working experience with content management systems: content management systems (Salesforce Marketing Cloud, Sitecore 9.3, ON24 webinars), design tools (Adobe Creative Suite)
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Knowledge of graphic design and portfolio of work that illustrates social design skillset
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Prior copywriting experience
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Position may require travel
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Federal government or health care experience a plus
Work-at-home requirements
- Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
- A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
- Latency (ping) response time lower than 80 ms
- Hotspots, satellite and wireless internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
How we value you
- Competitive pay/salary ranges
- Incentive plan
- Health/Vision/Dental benefits effective day one
- 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
- Robust employee well-being program
- Paid Time Off
- Personal Community Enrichment Time
- Company-provided Basic Life and AD&D
- Company-provided Short-Term & Long-Term Disability
- Tuition Assistance Program
Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
The annual base salary range for this position is $66,890 - $93,710 USD.
GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.
GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.
An Executive Order was released stating that federal contractors must require COVID-19 vaccinations for all US employees. As a company that works on federal contracts, we have a legal requirement to comply with the executive order, if it is enforced.