Liaison Job at Alexion Pharmaceuticals,Inc., Cincinnati, OH

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Job Description

Some opportunities happen only once in a lifetime - like a job where you have the chance to change lives. At Alexion, people living with rare and devastating diseases are our Guiding Star. We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives. We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.


This is what you will do:

The Thought Leader Liaison (TLL) role is a senior field-based position within the US commercial organization that will focus on commercial KOL relationship engagement, promotional speaker training and development, and supports the execution of promotional patient programs. The position will report to the Director TLL and is a field-based extension of the marketing team.


You will be responsible for:

Thought Leader Development

  • Develop and maintain KOL Engagement Plans for thought leaders
  • Plan and execute National and Regional Congress Engagement Plan with a focus on meaningful engagements with senior leadership and in support of marketing initiatives
  • Support commercial KOL influence mapping initiatives by developing profiles
  • Monitor KOL insights about current and future treatment patterns that may impact the commercial strategy and provide feedback for consideration
  • Act as liaison between KOLs and Alexion for on label activities, including office-based cross-functional colleagues and teams
  • Assist in the facilitation and execution of commercial advisory boards through identification of key advisors equipped to provide compelling insights
  • Align with field partners such as Medical Science Liaisons on complementary initiatives with shared customers

Promotional Physician Speaker Bureau Management & Engagement

  • Work with Marketing and Sales Management to identify and recruit KOLs for national and regional faculty and speaker bureaus
  • Trains physician speakers on approved promotional slide decks
  • Develops physician speakers to provide high quality promotional education
  • Ensures appropriate and compliant execution of speaker programs
  • Monitors speaker performance at live programs
  • Work with marketing and contracted speakers to gain and synthesize feedback in support of the evolution of promotional programming content, case studies for potential publications, and other commercial projects
  • Provides field-based training on speaker programs for when needed (focus on community based promotional speakers not covered by MSLs)

Promotional Patient Speaker Programs

  • Creates and executes local promotional patient engagement plans and programs

Compliant Collaboration with Regional Field Team

  • Provides input and support in developing account plans
  • Provides field-based training when needed
  • Address customer service issues/identified needs and coordinate cross-functional action plans to address on label issue as needed

Brand Strategy

  • Works with cross-functional teams to provide key customer insights and input on strategy, tactics, and messaging, and program execution

Compliance & Integrity

  • Works with the highest degree of professionalism and in accordance with the company’s code of Ethics and Business Conduct

You will need to have:

  • 7 plus years’ work experience in academia, medical or bio/pharma
  • Experience in a combination of one or more of the following areas: product marketing, field sales, clinical, nurse practitioner or thought leader engagement
  • Working knowledge of Thought Leader engagement practices.
  • Clinical, technical, and scientific knowledge and aptitude in complex disease states
  • Demonstrated ability to execute against strategic and tactical plans under short timelines
  • Effective verbal and written communication skills and organizational abilities
  • Self-driven with strong organizing and planning skills
  • Highly collaborative with the ability to manage multiple projects simultaneously
  • Proven ability to manage large geographical territory
  • Valid driver’s license and clean driving record.
  • Travel requirements: Willing to travel >50% of the time including significant overnight and weekend travel
  • The duties of this role are generally conducted in a field environment. As is typical of a field-based role, employees must be able, with or without an accommodation to: travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We would prefer for you to have:

  • Hematology or heme/one experience
  • Bachelor’s Degree in a relevant field
  • Graduate degree (MSc, MSN, MBA)
  • Prior experience and/or relationships within the Complement area
  • Prior experience in Marketing or thought leader engagement strongly preferred
  • Self-driven with strong organizing and planning skills
  • Highly collaborative with the ability to manage multiple projects simultaneously
  • Demonstrated ability to execute against strategic and tactical plans under short timelines

#LI-AC1

#LI-Remote


Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at: www.alexion.com.


Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion has taken critical steps to protect colleagues, loved ones, and patients from COVID-19 and its variants. All US-based employees must comply with Alexion's COVID-19 vaccination mandate. Alexion provides exceptions based on applicable state law as well as reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding a legally required exemption or accommodation, please contact accommodations@Alexion.com. Alexion participates in E-Verify.


As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, and much more.


AstraZeneca completed its acquisition of Alexion, marking the creation of Alexion, AstraZeneca Rare Disease. If you're interested in career opportunities with AstraZeneca, click here.

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